Shipping policy

πŸ“¦ Magnificent β€” 15‑Day Return Policy

Effective Date: [Insert Date]

At Magnificent, we take pride in offering high‑quality beauty and skincare products designed to elevate your daily routine. Your satisfaction matters to us, and we want every customer to feel confident when shopping with our brand. This Return Policy explains how returns, exchanges, and refunds work. By placing an order with Magnificent, you agree to the terms outlined below.

1. Return Eligibility (15 Days)

Customers may request a return within 15 days of receiving their order. To qualify for a return, the product must meet the following conditions:

  • The item must be unused, unopened, and in its original packaging.

  • All safety seals, labels, and protective films must remain intact.

  • The product must be in the same condition in which it was delivered.

Because Magnificent sells beauty and skincare items, we must follow strict hygiene standards. For this reason, opened, used, or tampered products cannot be returned under any circumstances.

2. Non‑Returnable Items

To protect the health and safety of all customers, the following items are not eligible for return or refund:

  • Opened or used beauty products

  • Items marked as final sale, clearance, or promotional bundles

  • Digital products or gift cards

  • Bundles where any item has been opened

3. How to Request a Return

To begin a return, customers must contact our support team at [your email] with the following information:

  • Full name

  • Order number

  • Reason for return

  • Clear photos of the unopened product and packaging.

Our team will review the request within 48 hours. A return must be approved before sending any item back. Unauthorized returns will not be accepted or refunded.

4. Return Shipping Costs

Unless the product arrived damaged or incorrect, customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Magnificent is not responsible for lost or undelivered return packages.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. Include photos of the issue so our team can assist you quickly.

If approved, Magnificent will offer one of the following:

  • A replacement item

  • Store credit

  • A full refund

This applies only to issues reported within the required timeframe.

6. Refund Processing

Once your return is received and inspected, we will notify you of approval or denial. Approved refunds will be issued to the original payment method within 5–10 business days. Shipping fees are non‑refundable.

7. Exchanges

Exchanges are available only for unopened items and only if the requested replacement is in stock. Customers are responsible for shipping costs unless the exchange is due to an error on our part.

8. Policy Enforcement

Magnificent reserves the right to refuse returns that do not meet the conditions outlined above. This policy ensures fairness, product safety, and a consistent experience for all customers.